LT
Lerato T

1 reviews | Active since Jul 2017

23 Mar 2018, 14:42

Pathetic service

Cell C

I lost my number 4 weeks back bought 2 sim cards for a sim swap apparently i could not be helped went to the store still could not be helped because i didnt have my ID but i did have my license , so finally i got the sim card non ricard they do security check i know my physical adress , full names and ID number by head but i fail the security check because i cant remember the last two numbers i called how do u expect me to remember when ive lost a phone 4 weeks back ??? this is really pathetic Cell C does not care about their customers or whatsoever i really need my number back but its like m fighting world war 3

0
Replies (2)
Cell C
Cell C's reply23 Mar 2018, 15:42
Official

Good afternoon Lerato

We will get someone to assist with the SIM swap. Do expect a call.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply29 Mar 2018, 14:45
Official

Maropeng confirmed that he has been in contact with you to assist with this matter. However, you advised him that you have been assisted already.

Regards
Cell C | PN

Best regards,