MS
Mandy S

1 reviews | Active since Mar 2009

04 Dec 2017, 13:52

Pathetic service

This is my 4th hellopeter complaint. Cell c were supposed to get back to me regarding my sim card and the payments. Nothing. all i get is consultants calling me giving me the runaround. i have received a final demand from ndebt when this account is paid in full. i am fed up and will be laying a formal coomplaint against cell c

0
Replies (1)
Cell C
Cell C's reply04 Dec 2017, 15:20
Official

Good afternoon Mandy

Kindly refer to the email Theodorah sent on the 29th of November regarding your account recon.

As per the records, the consultant could not locate any call from (number’s 039****946 + 083****478) of you informing us of difficulties about your main number (062****850) but there was a call picked up about a SIM swap for a Glocell Number (083****478).

Regards

Cell C | PN

Best regards,