Pathetic service

Yesterday (25/09) I called your Westwood branch to find out if there are any in-store data specials. I spoke to Shaun who said that the Giga 100 was going for R999. The Giga 200 was going for R1999. I confirmed with Shaun that the Giga 100 could be loaded to an existing sim card at the same price of R999. This is because of my past experience whereby only a new sim card was billed at the rate of R999 while existing sim cards are charged at R1499. When I arrived at the store the lady (Bushle) sitting at the counter also said that it was R999. Upon paying she says that its R1499. When I queried this she completely denied ever saying it. I requested to speak to Shaun but she said that he didn't come back from his lunch break. Clearly no one is monitoring the staff there. Extended breaks and incorrect information are part of the deal of working at that branch. Even after being completely infuriated by the lack of customer service I opted to buy the Giga 200. However your staff member doesn't know how to operate a POS device. After a few failed attempts of her putting in the wrong details and asking for my PIN I left the store. Absolutely terrible experience. If you guys can't provide decent service you should just shut down the store.