1 reviews | Active since Aug 2017
Pathetic Service
I took a contract out 3 months ago. Debit orders have gone off my account and I have not yet been able to use my device. Many calls to call centre - NO help. Many calls to Technical department - NO help. Going to a store and the person that assisted me, instead of activating my SIM, gave me a Pay as you go number. I have left numerous messages for a Manager to phone me back but I suppose Cell C does not believe in customer service and satisfaction.
Good morning Janine
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers as customer satisfaction is a priority to us.
One of our team members will contact you and assist.
Regards
Cell C | PN
Best regards,
Good morning Janine
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers as customer satisfaction is a priority to us.
One of our team members will contact you and assist.
Regards
Cell C | PN
Best regards,
Palesa confirmed that she has been in contact with you to assist with this matter.
Regards
Cell C | PN
Best regards,
Palesa confirmed that she has been in contact with you to assist with this matter.
Regards
Cell C | PN
Best regards,