PATHETIC SERVICE

called Cellc wanted to query about the delivery of my phone. A gentleman by the man of Sizwe Shakung assisted me , Firstly he refused to listen what i was saying and kept interupting while i was speaking and spoke over me. He was very rude and has absolutely no manners. Secondly i requested his name which he refused to give to me , i requested his name three times, he then rep**** BYE! and dropped the phone. this ia a person who deals with customers on daily bases who acts like this. I then called cell c call centre back and to query whio the guy was , eventually a call centre agent (cant remember her name) was helpfull of giving me more info on the gentleman who assisted me, call in for his manager but was advised that she was on a busy call. So i wana know is this the way the contact agents deal with their customers? i feel like canceeling my contract and moving rather to another network subcriber> uterly disapointed in poor service !!!!