pathetic service

Pathetic service received from your company. Firstly you debit on the wrong dates even though many requests were put through to your company,well as a matter of fact I recieved email confirmation that the debit orded date is correct.<br> <br> Now when I want to upgrade I get told that there is a hold on my account and it is with pre-legal and that i have to wait 48 hours for someone to call me back...EVEN WORSE PATHETIC...<br> <br> You guyz advertise that you can help people.buy themselves out of the cellphone contracts but why should customers do that if the service you provide is poor, I think that i would rather port my number to another SP.<br> <br> Oh yes, i called the call centre on 3 August, get transferred to upgrades, a lady answers takes my cell number, and so politely asks how can she help, I tell her and she says\ please hold I am going to work out a deal for you"and guess what she doesnt get back to me instead transfers me to back into the queue.....<br> <br> I will also be posting this on hellopeter because i will now have to wait a week for a response on this email.<br> <br> My contact number if you want to call me is ***<br> <br> Unhappy customer<br> Lesley<br> <br> """