MM
Monty M

1 reviews | Active since Jan 2014

03 Aug 2015, 10:02

Pathetic Service

I took out a contract over a month ago with a guy called Gabriel Mphala in Retensions. It was the double deal<br> where u get 2 handsets, after a week only 1 handset was delivered, called Gabriel and he told me there was no stock of the tablet (which he never told me in the 1st place)<br> Said he will let me know when they have stock, stock arrived after a week, as he told me there is stock.<br> Its been 3 weeks after stock was received and im still waiting, every time I call them or email them there is no reply.<br> As an ex staff employee I always thought clients was exaggerating when they complain, now I experienced it for myself.<br> I want my contract cancelled with immediate effect and put on prepaid! Service is pathetic!!!<br>

0
Replies (1)
Cell C
Cell C's reply03 Aug 2015, 10:08
Official
Hello badboym,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN