DL
Dylan L
1 reviews | Active since Sept 2018
20 Nov 2025, 10:40
Pathetic service
They cut my lines, and I've been calling them trying to make payment arrangements they promise to call you back but never do, now they are saying that I owe them +-35k how sick is that. My lines are still off not working. On top of that for the claim I have submitted for the other cellphone they expect me to pay R1500 for an access fee but on the documents, it shows that I need to pay R750 for a device costing R12000 -R15000. This is a ******* and they are messing with my credit score.
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Cell C's replyOfficial
20 Nov 2025, 10:49Dear Dylan L,
We’re very sorry to hear about the difficulties you’ve been experiencing and completely understand your frustration regarding the line disconnection, payment arrangements, and the claim. We understand how stressful it can be when issues like this affect your account and credit score.
To ensure we handle your case securely and provide the appropriate support, we kindly ask that you refer to your DM.
Kind regards,
Cell C | LD
We’re very sorry to hear about the difficulties you’ve been experiencing and completely understand your frustration regarding the line disconnection, payment arrangements, and the claim. We understand how stressful it can be when issues like this affect your account and credit score.
To ensure we handle your case securely and provide the appropriate support, we kindly ask that you refer to your DM.
Kind regards,
Cell C | LD
Cell C's reply20 Nov 2025, 10:49
Official
Dear Dylan L,
We’re very sorry to hear about the difficulties you’ve been experiencing and completely understand your frustration regarding the line disconnection, payment arrangements, and the claim. We understand how stressful it can be when issues like this affect your account and credit score.
To ensure we handle your case securely and provide the appropriate support, we kindly ask that you refer to your DM.
Kind regards,
Cell C | LD
We’re very sorry to hear about the difficulties you’ve been experiencing and completely understand your frustration regarding the line disconnection, payment arrangements, and the claim. We understand how stressful it can be when issues like this affect your account and credit score.
To ensure we handle your case securely and provide the appropriate support, we kindly ask that you refer to your DM.
Kind regards,
Cell C | LD