PATHETIC SERVICE

I UPGRADED MY CONTRACT IN DECEMBER TO A BLACKBERRY Z3. I HAD THE PHONE FOR 15 DAYS AND HAD TO CONTACT CELL C TO FETCH THE PHONE AS IT WAS OVERHEATING AND HAD TO BE CHARGED 3-4 TIMES A DAY. THEY COLLECTED THE PHONE ON THE 09/01 AND AGAIN SOMEONE CAME TO \COLLECT"THE PHONE ON THE 14/01. WHEN I CONTACTED CELL C FOR FEEDBACK"