1 reviews | Active since May 2015
Pathetic Service!!!!!
I have cancelled this expired contract more than 3 times( called the call centre privately, called through their branch in forest hill-centurion, called through their branch in Knysna (3 Feb 2015) and cancelled the deduction in my bank?, ? but they still CONTINUE to deduct from my bank account, and every time I'm told there's no record of cancellation on the system, and then I wonder what's the reason of the calls being recorded if they only look at what their unreliable agents records on the system? Cell C I want my money back!!! The account you keep debating me for has not been used in 3 months because I threw away you sim that's how much I hate your service, 'PAY BACK MY MONEY'<br> <br> I think it's stupid that you don't allow your branches to cancel contracts otherwise we will not be facing these problems, or is this your plan to ***** us, pretend like the cancellation never happened? I regret signing up this contract which was a R99 monthly contract but now you deduct a whooping R279!!!! Pay back my money, I'll never do business with you, you are the most unreliable service provider ever!<br>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
