Pathetic Service

To Cell C<br> <br> Your 5 question security feature is absolute nonsense. im an internal auditor and the point of a quick, and i say quick deliberately, because the last thing someone wants to do is visit your store and interact with with people, and by the same token, speak to a call centre agent. back to my point of a quick question, the point of it is that they can help me quickly so i can get on with other things. im sure this worked quite well in theory, but in practice it a load of crock, maybe have a rethink on how you hire youre staff. Now, i failed the test because i couldn't remember when was the exact date i last recharged. no wonder there's people out there putting up billboard signs confirming the customer service. and i will be taking this ridiculousness to social media, by that i mean twitter and facebook. oh yeh, and all i wanted is a sim swop...