1 reviews | Active since Jul 2016
Pathetic service
<p>I called in to cancell my contracts in may because i was recieving constant calls from cell c to upgrade. Firstly nobody told me that i could cancel it on the phone and i drove all the way to a cell c store and was informed u no longer fill in a form to cancel u do it on the phone. I then called and cancelled and recieved a sms to confirm the cancelation. I then called now to confirm that everything is in order because today i recieved another call to upgrade. When i phoned now the lady said only one of my contracts are cancelled. I am disgusted at this because now they are going to deducted R200 for 100mb of data that cost R25. And this is the main reason i cancelled in the first place! Ive been a client of cellc for 9 years and i feel that im going to change networks because ive had enough now.</p>
We are sorry to hear that you have received unsatisfactory service. This is definitely not the kind of service we wish to offer to our valued customers.
We have requested one of our team members to assist. Do expect communication.
Regards
Cell C | PN
We are sorry to hear that you have received unsatisfactory service. This is definitely not the kind of service we wish to offer to our valued customers.
We have requested one of our team members to assist. Do expect communication.
Regards
Cell C | PN
Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Moses has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Moses has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
