BK
Bianca K

1 reviews | Active since Jun 2017

23 Jun 2017, 19:16

Pathetic service

<p>My Cell C contract was taken in February. A month later my phone packed up (battery died and phone could not be switched back on). My phone was then collected by RAM delivery services. Along with my phone that was collected was my SIM card. Now, three months later I am still awaiting the arrival of my SIM card and paying for airtime that I do not receive. Disappointing service on every level. </p>

0
Replies (2)
Cell C
Cell C's reply24 Jun 2017, 07:18
Official

We are in receipt of your complaint and apologise for the inconvenience caused. One of our team members will follow up on this matter and assist.

Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply26 Jun 2017, 09:09
Official

Kindly respond to Derrick's email for further assistance.

Regards

Cell C | PN