1 reviews | Active since Feb 2016
Pathetic Service
<p>I once again for the 3rd month in a row have a problem with cellc, They over bill me all the time, I have requested my contract to be capped at a certain amount in store and over the phone, now im sitting with a huge bill, and whats funny is there customer service is so pathetic that the consultants i speak just simply doesnt care whats going on, whats more if you threaten then with hello peter its gets taken as a joke and simply note ashamed of the bad exposure.</p> <p>Sies you ought to be ashamed of the type of service you are running,</p>
Hi Liezl
Our records show that you were billed correctly every month until your bill changed when you were behind with your payments.
We will address the poor service with our customer care management to have this kind of behaviour rectified. Sincere apologies for the unsatisfactory service.
Regards
Cell C | PN
Hi Liezl
Our records show that you were billed correctly every month until your bill changed when you were behind with your payments.
We will address the poor service with our customer care management to have this kind of behaviour rectified. Sincere apologies for the unsatisfactory service.
Regards
Cell C | PN
Derrick has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Derrick has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
