Pathetic service

<p>In November I was retrenched and as a result was unable to make my monthly payments. I started working 01/03/2017. I made payment for my outstanding payments on 27/03/2017. i sent the proof of payment to ********** I then called the call centre and was told my contract has been handed over to the Legal department. Since 27/03/2017 I have been trying to get hold of the legal department to no avail. I was on hold for more than 30 minutes at a time for 7 times. I then called the call centre again this morning thrice and was told by a lady that the legal department has changed their number. I called and no answer again. i paid the money and now cannot use the contract. They7 now have the money but no service at all. I was also spoken to abruptly by the last agent I spoke to. I want feedback asap. call me on ********** 063 or I will go the ombud if this isn’t sorted today</p>