1 reviews | Active since May 2016

10 Mar 2017, 14:54

pathetic service

<p>cell did not my account on the 25th feb as i agreed & now my account is suspended and they blaming FNB, i was asked to send my bank statement as proof that there were funds and there was no debit attempt which i did and since i have sent the proof no one has called me back to explain what is going, however you guys wants to charge me penalty fees for something you guys did not do.</p> <p> </p> <p>i have been experiencing horrible service with cell c this year and i am not happy at all and would not recommend anyone to use your services.</p> <p> </p> <p> </p>

0
Replies (2)
Cell C
Cell C's reply10 Mar 2017, 15:02
Official

We will ensure that you are contacted and provided with feedback. Apologies for the inconvenience caused.

One of our team members will assist.

Regards

Cell C | PN

Cell C
Cell C's reply13 Mar 2017, 13:05
Official

Palesa confirms that she has been in contact with you and assisted with this matter and has provided with feedback.

Regards

Cell C | MH