Pathetic Service
<p>I recently (1 month ago) ported my number from another cell phone provider to Cell C, under their cash back promotion. Well many promises and excuses later, I'm yet to receive my "Cash Incentive". This money was meant to be used to pay out my previous provider, which I've had to settle out of my coffers. I wonder how many excuses and promises they would endure when at the end of the month we refused to pay our bill?</p>
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We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
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Cell C | PN
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Theodorah confirmed that she has been in contact with you to assist with this matter. Please forward the required document and she will assist further with this matter.
Regards
Cell C | PN
Theodorah confirmed that she has been in contact with you to assist with this matter. Please forward the required document and she will assist further with this matter.
Regards
Cell C | PN
I have indeed been in contact with Theodorah, who advised me that it was a documentation problem. I fail to see how my account was approved and the port was done if the FICA docs were wrong. In my opion I should have been made aware of this in my many phone calls to the sales agents, instead of been lead along and made to believe that the payment being processed.
Thanking Theodorah once again for her assistance
I have indeed been in contact with Theodorah, who advised me that it was a documentation problem. I fail to see how my account was approved and the port was done if the FICA docs were wrong. In my opion I should have been made aware of this in my many phone calls to the sales agents, instead of been lead along and made to believe that the payment being processed.
Thanking Theodorah once again for her assistance
Thanking Theodorah for her assistance, the Cash Back was transferred today, hence the upgrade to a three. It was unfortunate to go this route, however as if the paper work was checked properly in the begginning , this would have been avoided.
Thanking Theodorah for her assistance, the Cash Back was transferred today, hence the upgrade to a three. It was unfortunate to go this route, however as if the paper work was checked properly in the begginning , this would have been avoided.