CM
Craig M
1 reviews | Active since Mar 2009
25 Mar 2015, 05:48
pathetic service
I have 3 contracts with cell c, 2 that ends 8th april which I have sent them a request to close and 1 that ends 25th april which also I sent a request to close. Their retention department contacts me twice to offer upgrades but then I get an email from these guys ghat they cannot get a hold of me to finalize my request and confirm details. What a load of **** and wow confirm details when for 2 years I have sent numerous requests to correct my name which was spelt with a g and not a c. Seems like a stall tactic to continue billing me after I am requesting all 3 contracts to be closed after its 2 year term. Their service sucks and I think I must post their incompetence to get results. <br> <br> <br>
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Replies (1)0
Replies (1)Cell C's replyOfficial
25 Mar 2015, 08:07Hello stanton,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Cell C's reply25 Mar 2015, 08:07
Official
Hello stanton,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
