JH
Jeffrey H

1 reviews | Active since Jan 2012

26 May 2016, 07:03

Pathetic service

<p>I called Emily at the contract call centre and she hung up on me.</p> <p>I want a refund on the R250 I paid up front to cover a number change request that I've now been billed for again ,</p>

0
Replies (1)
Cell C
Cell C's reply26 May 2016, 07:38
Official

We apologise for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.

One of our consultants will follow up on this matter and assist.

Regards

Cell C | PN