BV
Barbara V

1 reviews | Active since Aug 2012

21 Apr 2016, 15:42

PATHETIC SERVICE

Well I never thought that I will report Cell C for being pathetic and useless but looks like theres always a first time for everything .. <br> looks like *120*321# calling can take .. I had R59.00 airtime on Monday the 18/04/2016 the next day my available balance was R23.00 when I logged a call with the business section of Cell C I was advised that because I dialed *120*321# and emergency airtime which I obtained after my airtime disappeared .. that's the reason why I lost nearly 40 rand worth of airtime ... looks like cell c must really take out their head out of their butts and do proper work and investigate a customers complaint .. <br> PATHETIC SERVICE !!!!! I see there is 63 complaints on Cell c well now I know why !! <br>

0
Replies (1)
Cell C
Cell C's reply21 Apr 2016, 15:46
Official
Hello capebabe1973,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN