pathetic service

Since hello Peter is the only language cell c understands.i guess I will hello Peter them until I'm blue.i changed my account details 3 months back but cell c keeps debiting my old account and I have to pay penalty fees for their error every month. Secondly they sold me a wrong contract which was on an open line and I again have to pay for their error. Thirdly their staff needs training as they kept transferring me from pillar to post and cut my line when I wanted to talk to the manager. Lastly I want all call recording I have ever made to cell c I have decided to take this up as I have never once had a good service with them every time it's a nightmare