Pathetic Service

Cell C N1 City

My contract was for R418 + WhatsApp Bundle and a 1 Gig Data... the start of this only began when I never got the Whasapp Bundle when the 1 GB was completed.

According to the consultant I was advised that the Open Line was done but this was a LIE!!

I received a call from N1 City and was asked if I want to upgrade or cancel I opted to wait until the contract expires as it was getting to stressful with Cell C.

According to Consultant at the N1 City + Cell C 084145 and was never discussed with me

14 August - Upgrade Date 14 Nov - Expire date

Old Package before the 14 August was - R480 + 1 gig + Fone New Package after the 14 August - R480 + 150mb + fone effective 1 Nov with a 1 Gig data

Why is my contract saying I can upgrade the 16/8 but my last payment is only going to be in Dec I don't want to upgrade Why must I pay now R480 and only receive 150MB when my contract was for 1GB. Why is my upgrade on the 16/08 but I can only cancelled it in oct and pay till Dec

Dene Nel - ***