LL
Lorri-Anne Louis

1 reviews | Active since Sept 2013

22 Jun 2017, 12:11

Pathetic repairs

<p>I have booked my phone in for repairs and I am disgusted with the service. They are running a Mickey mouse service. Its going for over 2 months and still awaiting my phone they had internal changes and now I am being penalized status of the phone is being updated when I do follow ups I have told them that I am tired of waiting and still gave them time and told them I want my phone by the 23 June I did a follow up on the 22 June and only then the phone was handed to a technician I spoke to Lerato in the repairs and every time I must hear about the Manager that is not in or in training. South-Gate store is trying to assist but sorry for them I will be in the store by 23 June and I want my handset I am F@cking tired of dealing with imbeciles.</p>

0
Replies (2)
Cell C
Cell C's reply22 Jun 2017, 12:26
Official

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply27 Jun 2017, 09:06
Official

Derrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,