Hellopeter
Share Your Experience
eS
eugene S

1 reviews | Active since Mar 2009

01 Aug 2017, 08:02

Pathetic Pathetic Pathetic

<p>So my banking details were changed by CellC, guess what, my data account did again not go through on debit order. Pathetic, please don't ever subscribe to this useless cellphone company.</p>

0
Replies (5)
Cell C
Cell C's reply01 Aug 2017, 09:01
Official

Good morning Eugene

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

eS
eugene S's update01 Aug 2017, 09:38
Reviewer Update

So out of my own I tried to solve the problem. Called the Customer Care and was told to dial *177# to obtain the number of my data card, this does not work. Called again and requested that my data number be SMS to my mobile number so that I can do an EFT with the correct number as a reference, the lady informed me she will SMS the number, guess what no SMS received. What is wrong with CellC???????????????????? I have had a problem for nearly three months with this.

Cell C
Cell C's reply01 Aug 2017, 12:16
Official

Moses confirmed that he has contacted you and assisted with this matter.

Regards
Cell C | PN

eS
eugene S's update01 Aug 2017, 12:39
Reviewer Update

This complaint was quickly and efficiently assisted with by Moses Mo***eng at CellC Head Office.

Cell C
Cell C's reply01 Aug 2017, 14:21
Official

Thumbs up to Moses for the awesome service!

Have a lovely day further.

Regards

Cell C | PN