1 reviews | Active since Feb 2013
Pathetic pathetic pathetic!!!!!!!!!!!!!!!!!!!!!!!!!!!!
<p>We ordered a router from Cell C in Brooklyn Mall. On Wednesday 24 August SAMANTHA phoned and said it has arrived and they will send it to us. Later the same day SAMANTHA phoned again and said they cannot deliver it anymore and we must please collect it from the shop. Upon arriving at the shop in the Brooklyn Mall, we were informed that the router was sold. SAMANTHA was nowhere to be found and the store manager did nothing to assist us. Just a simple "sorry". What kind of *********** people do you employ at your shops????? I will be sending a detailed copy of this review to Die Beeld Tot U Diens too. </p>
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard service we want for our customers.
One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard service we want for our customers.
One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
If Derrick can maybe just look carefully at his emails he would see that I rep**** to him yesterday already. Please, don't make me look ***********. It is, in fact, Cell C that messed up and not I.
If Derrick can maybe just look carefully at his emails he would see that I rep**** to him yesterday already. Please, don't make me look ***********. It is, in fact, Cell C that messed up and not I.