FM
Fanele M
1 reviews | Active since Jan 2016
18 Mar 2016, 10:24
pathetic, pathetic
Sometimes how I wonder how the call centre operates, I called in to blacklist my handset and they decided to blacklist the wrong handset & now they cant even fix their own mess. I am stuck with no phone & its has become my responsibility to call them for assistance. Stupid management has been promising to call me back and I am still waiting for them even today, not sure if they don't have airtime. even now I have been holding the line for them but no one can help. I would understand if it was my fault but no.<br> <br> stay away from Cell C!!!
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Replies (1)0
Replies (1)Cell C's replyOfficial
18 Mar 2016, 10:37Hello FaneleMnc,
Thank you for notifying us of the above.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day and be assured this will be sorted.
We apologize for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for notifying us of the above.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day and be assured this will be sorted.
We apologize for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Cell C's reply18 Mar 2016, 10:37
Official
Hello FaneleMnc,
Thank you for notifying us of the above.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day and be assured this will be sorted.
We apologize for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for notifying us of the above.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day and be assured this will be sorted.
We apologize for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
