SvdW
Stephan van der Walt

1 reviews | Active since Jun 2016

28 Jun 2021, 12:08

Pathetic non existing service - the worst of service providers-an utter rubish company with incompetant BEE consultants and no brances.

According to the constitution of SA, I must be addressed in my language of choice. Afrikaans. Non of the BEE consultants thus far was able to help me because there is not an Afrikaans speaking consultant on duty.

My handset was ****** last week and from there my problems with Cell C started. There is no more cell c branches only a call center to lodge my complaints trough. This is already pathetic -- how can I solve my problems if only the pathetic BEE driven customer care center exists.

I tried to arrange a sim swap through Cell C, bought a new sim card, now they tell me I need a sim card without a number. Nobody wants to cell me a card without first doin Rica? So how am I going to do this now?

I need to claim back from insurance for the ****** handset, so how do I do this? I did all of my business using the same cell number for the last 10 years and would like to keep it.

I would like to cancel my contract with cell c because there is now branches available to helpme only the *********** BEE service sentre.

0
Replies (4)
SvdW
Stephan van der Walt's update28 Jun 2021, 13:46
Reviewer Update
You don''t know what you are talking about, Not clicks, checker hyper op pep is willing to sell me any sim card with first doing ricka. And these I can obviously not use for a sim swop, can I. Thats what I say, you are *********** if you do not even know this. Put me in touch with your head please
Cell C
Cell C's reply28 Jun 2021, 15:28
Official
Where are you located? 

^MP
SvdW
Stephan van der Walt's update28 Jun 2021, 15:30
Reviewer Update
Swellendam

SvdW
Stephan van der Walt's update29 Jun 2021, 14:23
Reviewer Update
Still no feedback. What a disgrace.