Pathetic no longer describes Cell C

I reported a connecting problem with Cell C call centre on the 9 November. I was told I would be contacted with 48 hours..(***) I am still waiting. 11 November at about 8.30am I called Cell C once again and I am told they will contact me within an hour.. I am still waiting. At about 3.45pm I called Cell C once again and I am told they will contact me within an hour.. I am still waiting... I called Cell C after 10pm, and after much fighting I eventually got to speak to Gerhald Naidoo ensuring me someone would call me to sort the problem. On 12 November at about 7.45 someone calls me to say the network has a power problem and they wanted my address. Power problem really? Has the power been off for weeks because my problem has been on going for weeks? Seriously you need my address? Don't you have pc with all this information you can access?! After 12pm I call again and I am told to fill in a form. Are you freaking kidding me!? Day four and you now ask me to fill in a form. It is so obvious you have wasted my time and money and have done nothing to solve the problem. Cell C obviously thinks nothing of it consumer.