CN
Chris N

1 reviews | Active since Sept 2011

13 Mar 2015, 11:30

PATHETIC - NI SIGNAL!!!!

Cell C has the worst service ever!!! I need to make and receive important calls and couldn't make any calls. I restarted my phone, searched for new networks EVERYTHING! Called the call center and asked them if there is a problem. I had, TO MY SHOCK, been told that the network is down and they are trying to fix the problem. I sent an important parcel down to Cape Town and they will only deliver once I give them an access code over the phone. I COULDN'T and still can't get hold of the courier company!! I am so frustrated out of my mind. I think i will lace a banner in Sandton City for your patheticness. I am due for an upgrade in April and already pre-ordered the iPhone 6 128GB. Guess what, that will be cancelled and I will move to Telkommobile. Plus, do not bill me at the end of the month as for you failed to deliver a service I paid for. What a joke!!!!

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Replies (1)
Cell C
Cell C's reply13 Mar 2015, 11:49
Official
Hello mine_to_say,

Sincere apologies for the inconvenience caused.

Yes, our network is currently down as we are experiencing a call set-up issue which is preventing some calls from going through when customers are dialling some numbers. However our technicians are working hard to resolve the problem.

Regards
Cell C | PN