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Veshenen K

1 reviews | Active since Mar 2015

30 Nov 2015, 10:15

Pathetic Network for 7 months now....

I have a contract with CellC since May 2015 which means my contract is 7 months old.<br> I have experienced network issues since day 1 of my contract & have laid numerous complaints.<br> I have had 2 of your Network specialists come & visit me, 1 came to my home in Kempton Park & the 2nd came to my work place in Hammanskraal.<br> The so called network specialist (Indian Guy) who visited me at my home stood in my TV room with me while we both used a Speed Test application on our phones. It was verified with me that the signal was very bad & also very intermittent. When this so called network specialist went back to the office he changed his tune & reported that the signal was fine at my place. This absolutely ****ed me off because why would I complain if my network is good???<br> The second so called network specialist (Black Lady) who visited me at my work place here in Hammanskraal had to wait for me at the security gate because i work in a plant. As I approached her, she confirmed that the network is horrible because while she was waiting for me, she had several messages come through saying that she had missed some calls.This so called network specialist didn't even report this when... to be con

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Replies (1)
Cell C
Cell C's reply30 Nov 2015, 10:22
Official
Hello shenen,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.

Regards
Cell C | PN