EM
Enock M
1 reviews | Active since Jun 2016
05 Sept 2016, 17:15
PATHETIC NETWORK
<p>I have been trying to dial out using your pathetic network and it does not go through... I can't even receive a call and this has been happening since around 12 pm today... your service is pathetic and you don't even send messages to let us know that there is a problem with network, come month end you will be sending me messages that I must make sure that there is sufficient balance on my bank account so that you can debit your money...</p> <p> </p> <p>I want to be compensated for this nonsense or else I will take my business some else since you are not the only network provider... I have 3 contracts with you guys</p>
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Replies (2)
Cell C's replyOfficial
06 Sept 2016, 07:38Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Cell C's reply06 Sept 2016, 07:38
Official
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
06 Sept 2016, 11:13Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
Cell C's reply06 Sept 2016, 11:13
Official
Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,