Pathetic level of service!!

I have had the most appalling service from cell c!! I have had no connection for 5 days and despite empty promises and lies no one has assisted me in getting me up and running. I was told over the past 4 days that a technician is on his way no one has arrived despite numerous phone calls and follow ups by me. In addition I have often been told that there is not even a request captured on the computer for a technician despite the fact numerous people promised a technician was on his way. I have spoken to customer care, technicians, managers of the tek departments and even numerous regional managers. I have explained the urgency of the situation that my son is doing matric online from home, that I am running a business from home yet Noone has bothered to ensure I get the service I need to solve the problem. This is not the first time it has happened, it has taken cell c over 2 weeks in the past on numerous occasions to get me connected when there is a problem. The level of service is pathetic to say the least and I have encountered nothing but lies, empty promises, incompetency, unreliability and dishonesty and I am still not connected for a service I am paying for! I would never recommend for anyone to use cell c - the process of trying to get re connected when there is a problem is time consuming, expensive and frustrating and at then end of it all you still don't see results!