Pathetic, ***********, useless, arrogant, idiotic Cell C customer service

My account have been suspended due to non-payment. Unfortunately circumstances lead to that. I have paid Cell C R8500 on the 11 March to get my account up to date and line/number reactivated. I have sent proof of payment through. I have changed my bank from Capitec to Fnb. When I phone the *********** Call centre, whereby I have spoken to Customer Care consultants, 37 of them since the 11th of March, more than 6 hours on the phone not one could assist. The excuse, You failed the security questions. The next call I pass security questions and are told that my account has been handed to collections department, you are being transferred. 45 minutes hanging and no answer. Cell C service is pathetic. I have paid and no one, Team Leader, Manager can assist. Arrogant, pathetic and *********** is understated.I am still after a week, without my number and have not received any definite guidance or solution.

JL Nienaber Cell C number *** Account number ***2.

Cell C cannot provide me an ammount to buy my contract. Eish, the system cannot even provide a reference for any of the calls.