PATHETIC *********** SERVICE

I app**** for a data Sim only contract with Cellc, I gave them my jabulani, soweto delivery address. On the 3rd they CourierIt called to say my parcel is being delivered at the Federal Drive address which is cellc's old office, I told them that's incorrect the courierit driver adviced his office would call and update my details. On Friday 5th Feb 2021 I realized I'm not getting a call from Cellc or CourierIt regarding my delivery, I called Courierit to update my address, CourierIt said they don't update addresses asked to change the address with Cellc. I called Cellc to update delivery address to jabulani, soweto that called seemed promising I was advised by Cellc callcentre, courierit will only deliver on 8th Feb 2021 Monday because courierit doesn't work on weekends. I was happy with arrangement. However on Saturday 6th Feb, I received a call from my father advising I have a delivery parcel from Cellc delivered by CourierIt. This supprised because Cellc said courierit doesn't work weekends I then told them I'm unavailable, courierit adviced they will come 8th Feb Monday today. I received a text massage from courierit advising my parcel is on route and it's an AM parcel. I called Sbusiso whose the driver from courierit finding out what time in the morning will he be in jabulani soweto, he adviced he will be this side around 2pm. I called Sbusiso again courierit driver around 3.30pm he said his still going to jabulani mall he will attend me after his jabulani mall deliveries. I called Sbusiso again for the 3rd time checking how far he is he never answered my call. I called courierit customer service spoke to Asuf to complain about the drivers *********** service and non communication service from courierit regarding my delivery. Asuf then asked for my ref cellc***1 then he located the driver and the driver then told me he won't be bringing my parcel because his going to protea Glen mall. Mall deliveries are more important they work till 8pm I must wait. I'm not happy this type of service firstly I app**** for the data contract because I'm spending too much on data, already I've spent R249 on data this month because of both parties bad service. What I also find disturbing is that on Saturday when the courierit driver arrived to deliver my parcel he asked to use our phone meaning my expense once again for a service that they being paid for. Cellc hasn't been picking up their callcentre sales phones till this time, I've been trying to call them 4pm. I would really like to know exactly what is service delivery from these 2 service providers. I am deeply disappointed by the service, seems like I'm dealing with our *********** government that only takes from the poor but awaits payments from the poor. Once my data contract is active I know Cellc won't hesitate or forget to debit my account on pro-rata. WHAT I SEE IS COURIER IT IS EXCELLENT IN BAD Service Cell C is just happy for me to still be buying airtime and spending money, when month end I won't be compensated.