AE
Adolf E
1 reviews | Active since Jul 2023
30 Jul 2025, 10:02
Pathetic in any word possible
Pathetic in any word possible. Do not come back to you. am writing to formally request immediate rectification regarding the erroneous listing of my account as a bad payer. This situation is the result of a mistake on Cell C's part, and it has had an unjust impact on both my credit profile and my ability to upgrade — which I am entitled to as part of my contractual rights and history of loyalty. From the 15th of June 2025 I contacted Cell C regarding my upgrade status — which has been declined due to a outstanding Cell C account from September 2021 ( claim already prescribed according to our legal advisors)
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Cell C's replyOfficial
05 Aug 2025, 14:05Dear Adolf Ellis,
Please receive feedback regarding your upgrade request.
We understand that you were unable to upgrade your line due to outstanding contracts handed over to NuDebt. After receiving your paid-up letter, we contacted NuDebt and have confirmed that your file has been closed. Your credit score has been updated, and you are now eligible to upgrade your line. We have also contacted you to confirm this update.
Kind regards,
Cell C | GM
Please receive feedback regarding your upgrade request.
We understand that you were unable to upgrade your line due to outstanding contracts handed over to NuDebt. After receiving your paid-up letter, we contacted NuDebt and have confirmed that your file has been closed. Your credit score has been updated, and you are now eligible to upgrade your line. We have also contacted you to confirm this update.
Kind regards,
Cell C | GM
Cell C's reply05 Aug 2025, 14:05
Official
Dear Adolf Ellis,
Please receive feedback regarding your upgrade request.
We understand that you were unable to upgrade your line due to outstanding contracts handed over to NuDebt. After receiving your paid-up letter, we contacted NuDebt and have confirmed that your file has been closed. Your credit score has been updated, and you are now eligible to upgrade your line. We have also contacted you to confirm this update.
Kind regards,
Cell C | GM
Please receive feedback regarding your upgrade request.
We understand that you were unable to upgrade your line due to outstanding contracts handed over to NuDebt. After receiving your paid-up letter, we contacted NuDebt and have confirmed that your file has been closed. Your credit score has been updated, and you are now eligible to upgrade your line. We have also contacted you to confirm this update.
Kind regards,
Cell C | GM