AG
Arno G

1 reviews | Active since Mar 2013

30 Jun 2015, 08:37

Pathetic Helpline service

Last night at about 22:00 I heard noices outside my house and figured people were probably up to no good. I looked out the window and found a hand full of suspects to be *****ing telephone cables. At this stage I couldn't remember the number of the police station closest to me so I phone Cell C emergency number. Some random operator answers the phone and I ask if they could possibly get me the number for Kraaifontein police station. The response I got was, \why do you need the police number". Why do I need to justify why I need the police number? So I hung up the phone and just let it go. It's good to know that in a time of need Cell C is to be avoided"

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Replies (1)
Cell C
Cell C's reply30 Jun 2015, 08:54
Official
Hello Luchen,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you and assist.

Regards
Cell C | PN