BW
Bianca W
1 reviews | Active since Aug 2014
17 Mar 2025, 13:29
Pathetic even after 18 years of conract
I had to make 6 phone calls and only on eperson listebed to me. My query is still not resolved
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Replies (2)BW
Bianca W's updateReviewer Update
17 Mar 2025, 15:38My whole nequiry is how canmy account now be in arreurs, I pay every month, even I f I do a recon you will probably be coorect caus ethats is just they way it is BUT<
When I did my upgrade I expelicity checked that I am not behind in any way and have been paying every month, Who changed what on my account.
This issue was exactly a year ago as will if I go on hello Peter
When I did my upgrade I expelicity checked that I am not behind in any way and have been paying every month, Who changed what on my account.
This issue was exactly a year ago as will if I go on hello Peter
BW
Bianca W's update17 Mar 2025, 15:38
Reviewer Update
My whole nequiry is how canmy account now be in arreurs, I pay every month, even I f I do a recon you will probably be coorect caus ethats is just they way it is BUT<
When I did my upgrade I expelicity checked that I am not behind in any way and have been paying every month, Who changed what on my account.
This issue was exactly a year ago as will if I go on hello Peter
When I did my upgrade I expelicity checked that I am not behind in any way and have been paying every month, Who changed what on my account.
This issue was exactly a year ago as will if I go on hello Peter
Cell C's replyOfficial
17 Mar 2025, 15:44To clarify, when an upgrade is processed, any outstanding amounts or prorated charges may affect your billing cycle and upgrade request. However, we’d like to investigate what changes were made to your account and provide you with a detailed explanation.
Our team will review your billing history and reach out to discuss the findings with you. Please keep the account reconciliation on hand.
Regards,
Cell C | TM
Regards,
Cell C | TM
Cell C's reply17 Mar 2025, 15:44
Official
To clarify, when an upgrade is processed, any outstanding amounts or prorated charges may affect your billing cycle and upgrade request. However, we’d like to investigate what changes were made to your account and provide you with a detailed explanation.
Our team will review your billing history and reach out to discuss the findings with you. Please keep the account reconciliation on hand.
Regards,
Cell C | TM
Regards,
Cell C | TM