PATHETIC

Disgusted with cell c. I gave notice at the beginning of july to cancel my 2 phone contracts. I was adviced that i will pay my last installment for the 2 devices at end July. Just to receive a statement now that i am still being billed in August. So i called customer care to be hung up on by the first consultant. The second consultant then tells me i am billed in arears and at end August i will pay my last installment. This is pathetic. I am in customer service and when i provide incorrect nfo to a customer the fault is on me. Once again for a customer of 10 years this is the PATHETIC service i receive.