1 reviews | Active since Oct 2015
PATHETIC DISGUSTING SERVICE FROM CELL C REPAIRS
I DROPPED MY PHONE OFF FOR REPAIRERS AND ON FRIDAY THE 23 I SEND SOME1 TO FETCH IT AND MY SIM CARD WAS NOT THERE. AFTER SEVERAL PHONECALLS MADE AND THEIR RUDE EMPLOYEES I ASKED TO SPEAK TO A SUPERVISOR WHO TOLD ME ACCORDING TO HER PAPERS I WAS GIVEN BACK MY SIM, BATTERY AND BACK COVER BY THE TIME I LEAVE MY PHONE FOR REPAIRES. SHE DIDNT WANT TO LISTEN TO MY SIDE OF THE STORY AND SHE LITERALY HANGED UP ON ME!!!! WHOE I WAS SHOCKED AND WONDER WHAT CRITERIA DOES CELL C USES TO PROMOTE PEOPLE TO MANAGEMENT POSITIONS WHEN THEY CANT EVEN SPELL 'CUSTOMER SERVICE'<br> I GOT MY PHONE BACK WITH MY BATTERY AND MY BACK COVER WHICH THEY CLAIM THEY GAVE IT BACK BUT MY SIM WAS NOT THERE. SO MY QUESTION TO THE LADY SUPERVISOR WAS WHO IS THEN THIS BATTERY AND BACK COVER THEY BROUGHT WITH MY CELL IF THEY GAVE ME BEFORE.<br> NOBODY WANTED TO ASSIST AND I CANT WAIT FOR NEXT YEAR SO I CAN FIND BETTER NETWORKS WHO ARE SERIOUS ABOUT SERVIICE!!!!!
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Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
