1 reviews | Active since Oct 2016

31 Oct 2016, 14:57

Pathetic disgusting service

<p>My account has been paid up to date , literally had to call them 8 or 9 to reactivate my line , consultants are rude as hell, after lines are reconnected a rude consultant calls an harasses me about payment and insists that I'm still owing and yet they had debited me alredy for more than the amount owed, surely they should upgrade their system cause they don't know what the hall is going on....worst company ever pathetic </p>

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Replies (2)
Cell C
Cell C's reply31 Oct 2016, 15:44
Official

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN

Cell C
Cell C's reply01 Nov 2016, 10:21
Official

Lungi has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN