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Yolanda N.

1 reviews | Active since May 2021

05 Dec 2025, 09:59

pathetic customer service

your service is pathetic for im calling your call center to be assisted for more than 48 hours all I want is a prescribtion letter, you keep passing me around from customer service to collections no one is assisting me at, on facebook inbox its the same!

0
Replies (3)
Cell C
Cell C's reply05 Dec 2025, 10:11
Official
Dear Yolanda N.,

Thank you for contacting Cell C.

We’re truly sorry to hear about the frustrating experience you’ve had, and we understand how disappointing this must be. This is not the level of service we aim to provide.

Kindly note that our Support team is committed to resolving the issue and ensuring that you are assisted accordingly with being issued your paid-up letter.

Regards,
Cell C | LS
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Yolanda N.'s update05 Dec 2025, 10:14
Reviewer Update
how are you giong to provide me with a paid up letter without requesting my details!
i dont want a paid up letter I want a presribtion letter
YN
Yolanda N.'s update05 Dec 2025, 10:43
Reviewer Update
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