1 reviews | Active since Aug 2017
Pathetic Customer Service and Needs to be removed
Calling Cell c and having Siphiwe from Cell C East Rand Mall telling me its alright to call the technical support and have them deal with my query without any hassles is possible. BUT talking to the *********** and rude technical support employee DARLING is absolutely useless and pathetic. She is Rude and has no telephone etiquette. She should not be dealing people as cutting them off and not allowing the CUSTOMER TOP speak is pathetic!!! She should be removed from her position and placed else where, where she does not have to open her mouth and deal with actual PEOPLE!!!!! . She speaks to people like she is a know it all!!!!! Remove her!!!!!!!!!!!!!
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Palesa has been in contact with you to assist with this matter. She apologized for the unsatisfactory service and advised on a way forward regarding the poor service.
Regards
Cell C | PN
Palesa has been in contact with you to assist with this matter. She apologized for the unsatisfactory service and advised on a way forward regarding the poor service.
Regards
Cell C | PN
