Pathetic customer service

Still pathetic as always.

Up till now, nearly two months pass and cell c did not make any effort to solve my problem regarding the Sim swop that they imposed on me.

New Sim received from cell c, but what a struggle to verify myself to get my sim activated. Yet, after cancelled my contracts, cell c still dedicated moneys from my bank account. How arrogant they think they are.

Now, I will take the next step, contacting the national consumer commission regarding this matter, since cell c does not care about customer service as per their own policy.

And please cell c, don't respond with your automated message or private messages.

Make your response public in order for other consumers to see how transparent you are.