Pathetic customer service

<p>I had joined up for something called "Getmore" and after paying for it for a few months I released I wasnt using it that much so I decided to cancel it. I called and requested a cancellation and I was told that someone would call me during thethe course of the week to confirm it but the request was sent through, two months later no one has called me I had to call them back and ask for an explanation and they couldn't tell me why no one called but they promised my cancellation is final I would pay the last few and from November onwards it's cancelled... now I see that my account had been Debited once again for that which I had cancelled. my point is not even the money that was taken, it's that they pride in customer care but they rob Their customers were is the ethics in that? if someone doesn't pay their account Iam sure they would be on point to suspend it but when u guys take money from us we must just be quiet.</p>