1 reviews | Active since Aug 2017

21 Feb 2019, 11:54

Pathetic Customer Service

It seems the only way to even get any attention from Cell C is when I post a negative Hello Peter review, then they respond once and no follow up after. Your customer service is absolutely pathetic.

When you see this post, please have a rep contact me so I can cancel my data contract. Don't phone me again to put me on hold, who the hell does that.... I am definetly not trying to phone again and staying on hold for half an hour. It has been about 4 weeks and no reply.

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Replies (1)
Cell C
Cell C's reply21 Feb 2019, 13:18
Official
Good afternoon Erik

Kindly note that a follow up request has been sent and feedback will be provided. Apologies for the poor service.

Regards
Cell C | PN