Pathetic customer service

This is actually a new compliment about an existing complaint. Seems Cell C just cares that it shows they "responded" on Hello Peter, not actually solving the problem.

This was my last post no response: "I got a call yesterday, basically the rep just phoned to say he saw the Hello Peter post and he would investigate and "explain" the charge to me, which is a bit dismissive from the start. Like I just don't understand. This morning I missed a call because I am at work, later I picked up when Cell C phoned back but no one spoke and just dropped the call. C'mon guys"

Really pathetic service guys, shocking ?