1 reviews | Active since Oct 2014
pathetic customer service
i have contract phone i bought from them, sim card is giving me problems the phone is not reading the sim card, they are Hosea the store manager gave me attitude saying that i have to pay for the sim swap , no 1 it is not lost , it`s faulty and it is not my problem. The attitude i got from store manager is pathetic
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn the above and certainly not the not the level of service we aim to provide.
This will be addressed with the regional manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn the above and certainly not the not the level of service we aim to provide.
This will be addressed with the regional manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN