1 reviews | Active since Aug 2017

22 Mar 2019, 12:11

Pathetic Customer Service 2 months later

2 months and no feedback Cell C, when I contacted them after a month they said the inquery hadn't been resolved yet. Pathetic, absolutely pathetic customer service, it seems Cell C honestly doesn't care at all about customer satisfaction, as long as they get their money each month. Shocking

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Replies (1)
Cell C
Cell C's reply22 Mar 2019, 12:28
Official
Good afternoon Erik

We care and value, customer satisfaction is a priority to us. One of our team members will follow up on this matter and assist.

Apologies for the manner in which this matter was handled.

Regards
Cell C | PN