PATHETIC CUSTOMER CARE

I phoned in several times to sort out our signal problems. We did not have LTE signal from Friday night. The first customer consultant gave me instructions to correct the problem but it did not work. Then I phoned back and the other consultant while on the phone with me - spoke to someone else and ignoring me. Then he gave me the Technical Departments number which I tried to phone but keep on going back to the customer care department. When I eventually was put through to the Technical Department - the lady just dropped the call without giving me an explanation on why we do not have signal in our area. I always have full LTE on my phone but since Friday I can not WHatsapp, browse the internet or make calls as no the signal keeps dropping.