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Caswin C

1 reviews | Active since Sept 2021

05 Mar 2022, 15:45

Pathetic consultants

I complained about my Home connecta sim that I want to cancel due to it not working. I have not used the sim for 4 months. Each month I have to pay which is unfair now when I want to cancel suddenly the contract is 24 months. After I was told last year Feb that I can cancel at any given time I just have to settle the hardware. Cell C is so crazy in their minds wanting to me to pay R7196.00 for whaaaaat? The hardware was never that much. And I am not paying a data account that much money for data I won't even be receiving for the remaining months. Those customer care agents who assisted with the previous complaints has attitudes and they unhelpful. For what should I pay data that I would never receive? I am not paying that R7196.00 for a data plan. It's insane. It would be another case if I had a device but just a router . Be fair Cell C and stop looking for extra funds due to Cell C being bankrupt . See my point in this. I cannot pay for data I will never receive. And take those payments I already paid and use it to settle the hardware.

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